| Data Center – Marlboro, MA |
Our state-of-the-art data center facility offers the latest in redundant power, environmental control and
networking technology. An on-site Network Operations Center (NOC) is staffed 24x7 by trained engineers who
safeguard the security of our network and equipment. Our Service Level Agreement (SLA) backs a 99.99% network
and environmental uptime guarantee.
Our customers expect Network, Bandwidth, Security, Power and Environmental Control that’s up and running
24x7 and ServerCity delivers 100%.
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| NETWORK |
ServerCity provides flexible, on-demand access via a redundant and diverse Local Services ring. Dual access routers connect the data center to multiple IP backbone nodes via dual OC-48 connections.
Back-end connectivity and network services options available include ATM, Frame Relay, private line, IP and local-switched, and circuit-switched voice services with local access provided by both ServerCity and other local service providers.
Locked-cabinet colocation space is available for lease in 1/2 cabinet increments.
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| BANDWIDTH |
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Upstream bandwidth is provided by multiple, scalable and redundant connections to Tier-1 providers.
Bandwidth is delivered via multiple redundant fiber entrances to the Servercity Data Center, ruling out any single point of failure.
Multi-homed bandwidth includes UUNet, Level3, Broadwing, AT&T and Conversent Communications.
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| SECURITY |
Around the clock security includes:
Closed circuit video monitoring (inside & outside the facility)
Alarmed doors with secure card-key access
Man-trap restricted access to the data floor
Secure locking equipment enclosures (cabinets or cages)
Building and environmental alarms are monitored 24x7 by staff in the on-site SC Network Operations Center.
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| POWER |
ServerCity’s Marlboro, MA facility is designed and equipped to provide over 200 watts of
power per square foot of data center space via dual independent power systems, each backed
by it's own bank of Uninterruptable Power Supplies (UPSs). Each bank of UPSs includes n+1
redundancy. Our three-phase UPS is among the largest single-site American Power Conversion
installations in the United States, and can power the entire datacenter at full load.
Redundant, conditioned power via dual feeds, UPS systems, and a multi-megawatt generator
ensures non-stop power is supplied to your equipment.
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| DIESEL GENERATOR |
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Within one minute of a commercial power failure, ServerCity’s diesel
generators smoothly pick up the load from the UPSs and keep our network and your
servers functioning without interruption for the duration of the commercial power failure.
During an extended commercial power outage the diesel generators provide power using the
five thousand gallons of diesel fuel securely stored on site.
Fuel suppliers are on standby to provide additional service.
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| NETWORK OPERATIONS CENTER (NOC) |
The ServerCity on-site Network Operations Center is staffed 24x7 by highly trained
technicians and IT professionals.
Our NOC staff monitors the integrity and performance of your Internet connectivity
enabling ServerCity to quickly and proactively resolve concerns before they become
customer service issues.
ServerCity’s Network Operations Center (NOC) is staffed on a 24x7 basis to provide
continuous support and physical security to our clients.
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| ENVIRONMENTAL CONTROLS |
To ensure the sensitive infrastructure within our facilities maintains a stable temperature,
ServerCity’s N+1-configured HVAC systems from Liebert are conditioned for optimal
performance. SC has multiple chillers and Computer Room AC (CRAC) units to provide
air conditioning to meet SC N+1 redundancy requirements.
Our state-of-the-art fire suppression systems rely on a FM-200 inert gas structure
designed to protect servers and other delicate equipment. The backup system is a
dry-charged, pre-action method designed to isolate the event, protect the physical
facility, and leave unaffected systems untouched.
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| PRIVATE CAGE SPACE |
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Secure cage space is available from 100 sq. ft. to 10,000 square feet.
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